Privacy Policy
Last updated: February 2026
Information We Collect
When you use our website, submit forms, or interact with our chat assistant, we may collect:
- Name, email address, and phone number
- Vehicle preferences and inquiry details
- Finance application information (employment, income)
- Chat conversation transcripts
- Browser and device information via cookies
How We Use Your Information
- To respond to your inquiries and schedule appointments
- To process financing pre-qualification requests
- To improve our website and services
- To send you information about vehicles matching your interests (with your consent)
- To comply with legal obligations
Information Security
We implement appropriate security measures to protect your personal information, including encryption of sensitive financial data. Finance application data containing SSN is encrypted using AES-256 encryption.
Third-Party Sharing
We do not sell your personal information. We may share your information with:
- Lending partners to process finance applications (with your consent)
- Service providers that help us operate our website
- Law enforcement when required by law
Your Rights
You have the right to:
- Request access to your personal information
- Request deletion of your personal information
- Opt out of marketing communications
- Request correction of inaccurate information
Contact Us
For privacy-related questions, contact us at:
New Hope Motors
3343 FM 1827, McKinney, TX 75071
(972) 767-8434